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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Raymon Malone Jr.

Raymon Malone Jr.

November 15, 2024

5  out of  5
rating by Raymon Malone Jr.
"Eric Martinez was helpful and attentive in his account setup today. Super knowledgeable and went the extra mile! Be sure to ask for Eric when checking out the Joy Knox location."
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Malik Ahmad

October 29, 2024

5  out of  5
rating by Malik Ahmad
"Joy Knox and her co-workers were very awesome in helping me with insurance thank you very much"
We responded:
"We're thrilled to hear that Joy Knox and the team were able to help you with your insurance needs. It’s always our pleasure to provide awesome service! Thank you! "
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Madelyn Sanchez

October 23, 2024

5  out of  5
rating by Madelyn Sanchez
"Mi experiencia con Briana fue muy positiva. La chica me atendió de manera muy amable y profesional. Un trabajo magnífico. Muchas gracias."
We responded:
"Thank you for your kind review! We're so glad to hear that Briana provided you with such a positive experience. Her friendly and professional service is something we’re very proud of. We appreciate your feedback and look forward to assisting you again! (Translated by Google) ¡Gracias por tu amable reseña! Nos alegra mucho saber que Briana te brindó una experiencia tan positiva. Nos enorgullece su servicio amable y profesional. ¡Agradecemos tus comentarios y esperamos poder seguir ayudándote!"
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Kevin allen

October 20, 2024

5  out of  5
rating by Kevin allen
"Stacy A. was kind and helpful!"
We responded:
"Thank you for your kind review! We're so glad to hear that Stacy A. provided you with helpful and friendly service. We'll make sure to share your feedback with her. Don't hesitate to reach out if you need anything in the future! 4o"
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Alexis Aleksandrov

October 9, 2024

5  out of  5
rating by Alexis Aleksandrov
"Great experience. Brianna was awesome."
We responded:
"We're so glad to hear you had a great experience and that Brianna was awesome. We're always here to help! 😊"
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Kenneth Heinze

October 7, 2024

5  out of  5
rating by Kenneth Heinze
"Brianna Bedoya was very calm and walked me through everything I really liked her energy and enthusiasm, y’all should go to her. She’ll do her best so you feel comfortable.She’s a sweetheart I can assure you that."
We responded:
"Thank you for sharing your experience! We're so happy to hear that Brianna made you feel comfortable and provided such calm, enthusiastic service. She truly cares about her customers, and your kind words mean a lot. 😊"
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Aziz Madhani

October 3, 2024

5  out of  5
rating by Aziz Madhani
"Joy Kmox and her team are the best in the field. Have been with her agency, and her predecessor's, since the 80's - truly accomodating and friendly folks. Thank you, Joy, for being there always."
We responded:
"Thank you for your heartfelt feedback! We're thrilled to hear that Joy Knox and her team have been there for you since the '80s, providing accommodating and friendly insurance service. We truly appreciate your long-standing trust and loyalty!"
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William White

October 2, 2024

5  out of  5
rating by William White
"The service was excellent"
We responded:
"William thank you for the excellent review! We are here for all of your insurance needs! "
Profile photo of Azeema Rehman Katy

Azeema Rehman Katy

October 2, 2024

5  out of  5
rating by Azeema Rehman Katy
"Great service from the team"
We responded:
"We're glad to hear that you received great service from our team. Your satisfaction is our top priority, and we appreciate your support! If you need anything else, feel free to reach out. Thank you!"
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Msladynay

September 28, 2024

5  out of  5
rating by Msladynay
"My interaction with Stacy was absolutely amazing. She was very informative, helpful, and understood my needs and concerns. My customer service experience was A+ superb. Due to her professionalism, kindness, and attentiveness, to say the least. State Farm is now handling my insurance policy. Thank you, Joy, for a wonderful staff member...says a lot about your office team. 🤩"
We responded:
"Thank you so much for sharing your experience! We're thrilled to hear that Stacy provided such informative and attentive service. We’re glad her professionalism and kindness helped make your transition to Joy Knox- State Farm Agent smooth. Your kind words mean a lot, and we'll be sure to pass the praise on to Joy and the entire team. 😊"
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Avinash Chandra

September 28, 2024

5  out of  5
rating by Avinash Chandra
"Briana is very clear, kind and has great attention to details!"
We responded:
"Thank you for your kind words! We're so happy to hear that Briana's clarity, kindness, and attention to detail stood out during your experience. She's a valued member of our team, and we're always here to assist with anything you need! 😊"
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Andrew Clark

September 24, 2024

5  out of  5
rating by Andrew Clark
"Ruth was great to work with! She understood what I was looking for straight away and demonstrated her expertise and client focus throughout the process."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Ruth was able to understand your needs right away and provide excellent, customer-focused service. Your feedback means a lot, and we're glad she could make the process smooth and easy for you. If you ever need anything else, we're here to help!"
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Sydney Billings

September 18, 2024

5  out of  5
rating by Sydney Billings
"I had an excellent experience working with Eric Martinez at Joy Knox State Farm! He was incredibly helpful and flexible throughout the entire process. 10/10 would recommend."
We responded:
"Thank you for sharing your fantastic experience with Eric Martinez at Joy Knox State Farm! We're so glad to hear that Eric was helpful and flexible throughout the process. Your 10/10 recommendation means a lot to us! If you ever need anything in the future, don’t hesitate to reach out. We appreciate your support!"
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Fariba Mohammadi

August 22, 2024

5  out of  5
rating by Fariba Mohammadi
"I recently had the pleasure of working with Eric at State Farm Insurance, and I couldn't be happier with the experience. Eric went above and beyond to help me find the best deal and price for my insurance needs. He was patient, knowledgeable, and made the whole process smooth and stress-free. I appreciate his professionalism and dedication to ensuring I got the best coverage at an affordable rate. I highly recommend Eric and State Farm Insurance to anyone looking for top-notch service and great insurance options."
We responded:
"Thank you for your glowing review! We’re thrilled to hear that Eric provided you with such a positive experience at Joy Knox-State Farm Insurance. His commitment to ensuring you have the right coverage. We’re glad the process was smooth and stress-free, and we appreciate your high recommendation. If you need any further assistance or have more questions, please don’t hesitate to reach out. Thank you!"
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Chandler Weber

August 15, 2024

5  out of  5
rating by Chandler Weber
"Eric was excellent, he came in clutch 💯"
We responded:
"Thank you for the awesome review! We're glad to hear that Eric came through for you when you needed it. 💯 We’ll be sure to pass along your kind words. If you need anything else, don’t hesitate to reach out—we’re always here to help!"
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Mary Hardig

August 12, 2024

5  out of  5
rating by Mary Hardig
"Excellent service. Very friendly and helpful"
We responded:
"Thank you for your feedback! We're glad to hear that you received excellent service and found our team friendly and helpful. We're always here to assist with any of your insurance needs! "
Profile photo of Isaias Villatoro

Isaias Villatoro

August 1, 2024

5  out of  5
rating by Isaias Villatoro
"Eric Martinez was very helpful and respectful, explained everything professionally"
We responded:
"Thank you for your kind words! We're pleased to hear that Eric Martinez was helpful, respectful, and professional in explaining everything. Your feedback is greatly appreciated. If you need any further assistance, feel free to reach out. Thank you for choosing our agency!"
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raul paredes

July 11, 2024

5  out of  5
rating by raul paredes
"The insurance agent Stacy Alvarez is incredibly kind, she answered all my questions and it is clear that she has great knowledge of the subject, in addition she is charismatic and patient, which is why my 5 star rating. Quality starts on the inside and then comes out."
We responded:
"Thank you so much for your wonderful review! We're delighted to hear about your positive experience with Stacy Alvarez. It's fantastic to know that her kindness, knowledge, and patience made a great impression on you. We agree that quality starts from within, and we're glad that our commitment to excellence shines through. Your 5-star rating means a lot to us. If you have any more questions or need further assistance, don't hesitate to reach out. Thank you for choosing us!"
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Sanjana Ghatak

June 27, 2024

5  out of  5
rating by Sanjana Ghatak
"Our Account Manager Ruth has been fantastic! Their attention to detail, excellent communication, and proactive approach has been been helpful. They are always available to assist and explained each detail very patiently. Highly recommend for their outstanding service and dedication!"
We responded:
"Thank you so much for your glowing review! We're thrilled to hear that Ruth has been fantastic in managing your account. Her attention to detail, excellent communication, and proactive approach are qualities we highly value. We're glad she has been able to assist you patiently and thoroughly. Your recommendation means a lot to us. If you need any further assistance, please don't hesitate to reach out. Thank you again for your kind words!"
Profile photo of Subhajit Sarkar

Subhajit Sarkar

June 27, 2024

5  out of  5
rating by Subhajit Sarkar
""Our account manager, Ruth Noska is outstanding! Their professionalism, responsiveness, and dedication have been invaluable. They consistently exceed our expectations, providing exceptional service and support. We are truly grateful for their hard work and expertise. Highly recommend!""
We responded:
"Thank you so much for your glowing review! We're thrilled to hear that Ruth has been fantastic in managing your account. Her attention to detail, excellent communication, and proactive approach are qualities we highly value. We're glad she has been able to assist you patiently and thoroughly. Your recommendation means a lot to us. If you need any further assistance, please don't hesitate to reach out. Thank you again for your kind words!"
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sreeram r

June 10, 2024

5  out of  5
rating by sreeram r
"I have been a customer of Joy Knox State Farm for maybe around 6 years and this business has consistently displayed excellent customer service. Thank you so much for the support Eric"
We responded:
"Sreeram, thank you for your loyalty over the years! We're thrilled to hear that Eric and our team have provided excellent customer service while helping you with your insurance. We're here to support you anytime!"
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Leslie Marquez

May 28, 2024

5  out of  5
rating by Leslie Marquez
"I have been with Joy Knox for over 25 years and have had exemplary service. I want to give a special shoutout and thank you to Tammy. She has worked with me throughout many different policy changes; her support goes above and beyond the typical agent."
We responded:
"Leslie, thank you for the 5-star review! Tammy is amazing at helping our insurance customers with all of their needs. We are always here when you need us. "
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Tracy Oliver

May 23, 2024

5  out of  5
rating by Tracy Oliver
"Ms. Ruth @ StateFarm Is Such A Wonderful Individual She goes Above and beyond the Call of Duty and Does So with A Joyous Heart Thanks for Being Who You Are and Handling All My Insurance Needs Your Favorite Customer"
We responded:
"Tracy, thank you so much for the 5 star review!!"
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Rozi Turnbull

May 9, 2024

5  out of  5
rating by Rozi Turnbull
"Excellent service. Patient in explaining all options and details Thank you !"
We responded:
"Rozi, thank you for taking the time to leave a 5-star review. "
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Elvia Medellin

April 30, 2024

5  out of  5
rating by Elvia Medellin
"My experience with Mr.Eric Martinez, agent he was very helpful and very detail in explaining both plans auto and rental insurance Eric biggest concern is to keep my family safe. Eric was very prompt in helping me with the quote.. At the end of our conversation and a new client I signed up with full coverage for two vehicles, roadside assistance, car rental and rental insurance. Thank you for a fantastic staff definitely will refer a friend and family members to this office Eric Martinez thank you!"
We responded:
"Thank you, Elvia! We're thrilled to hear about your positive experience with Eric Martinez. Keeping your family safe is our top priority, and we're glad Eric could provide you with the coverage you need. We appreciate your referrals and look forward to serving your friends and family!"