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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Krystal Orajiato

May 7, 2025

5  out of  5
rating by Krystal Orajiato
"OMG Kahla, is truly the reason why I am still with State Farm. Every time I have an interaction with her about a claim, issue or payment, she always puts my mind at ease by the end of the call. Her customer service is truly impeccable. And she is definitely a representative that knows what she is doing. That’s my girl!! Thank you Kahla & State farm"
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Aiden Davis

May 5, 2025

5  out of  5
rating by Aiden Davis
"Stacy was incredibly helpful and explained everything clearly. I was looking for the best quotes, and this was by far the best I’ve ever been offered. I’m extremely happy with the experience. She was also very kind and held a great conversation throughout."
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CELINA E.

May 1, 2025

5  out of  5
rating by CELINA E.
"I got an auto insurance quote from Joy Knox State Farm and I was genuinely impressed with both the pricing and the customer service. Marlyn was knowledgeable, patient, and took the time to answer all of my questions clearly. Not only did they offer me a rate that beat what I was previously paying, but the entire process was smooth and stress-free. Highly recommend for anyone looking to save on auto insurance without sacrificing quality of service!"
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Vanessa Hernandez

April 30, 2025

5  out of  5
rating by Vanessa Hernandez
"I had a fantastic experience working with Stacy on finding the right insurance quote. She was incredibly knowledgeable, patient, and made the entire process smooth and stress-free."
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Yoanka Galo G

April 28, 2025

5  out of  5
rating by Yoanka Galo G
"I had a great experience with Marlyn at Joy Knox, made the insurance process so easy. She was knowledgeable, patient, and really took the time to find the best option for me. I felt completely taken care of and would definitely recommend her to anyone needing insurance help. Grateful"
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Fenomeno 007

April 28, 2025

5  out of  5
rating by Fenomeno 007
"I had a wonderful experience with both Joy Knox and Marlyn, they were very helpful and patient with all my questions and concerns. I would definitely recommend them and State Farm."
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LaQuita Jackson

April 27, 2025

5  out of  5
rating by LaQuita Jackson
"I was very pleased with the service I was provided by Donnicia. She was very easy to speak to and was especially courteous but also informative and patient with me. She answered all my questions and also suggested additional options for me. She's a great asset to your company and I look forward to our future business. Thanks 😊 God Bless 🙏🏾"
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Jake W

April 25, 2025

5  out of  5
rating by Jake W
"Marlyn at Joy Knox State Farm, was extremely helpful and knowledgeable. She made sure I got the coverages that fit my needs! She’s awesome, highly recommend going to her for all your insurance needs."
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Brandon Brown

April 21, 2025

5  out of  5
rating by Brandon Brown
"I wish I could give Donnicia more stars. She was patient, kind, persistent, and transparent through the entire process. I’m very busy but she worked with my schedule. She emails, called, scheduled times we could discuss the policy and all of the available options including benefits I didn’t know State Farm offered. Incredible agent and I am a stickler when it come to grading the individuals in this industry. I’d recommend her to anyone!"
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Emilia Granda

April 21, 2025

5  out of  5
rating by Emilia Granda
"Tienen muy buen servicio en español especialmente Stacy me contesta todas mis preguntas"
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Claude Mitchell

April 18, 2025

5  out of  5
rating by Claude Mitchell
"Ruth Did A Extraordinary job"
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Yuliana Gallegos

April 18, 2025

5  out of  5
rating by Yuliana Gallegos
"I had such a fantastic experience with Stacy Alvarez at Joy Knox-State Farm. She was so friendly, professional, and took the time to find the best coverage for me. She always answers when I have a question. Not only did she make the whole process easy, but also helped me save money! Highly recommend their fabulous team and services. Joy has a great thing going there!"
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Andy Weirauch

April 17, 2025

5  out of  5
rating by Andy Weirauch
"Kahla was very kind and patient in helping me log into my account and update my odometer readings for my discounts."
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Snooky Calvin

April 16, 2025

5  out of  5
rating by Snooky Calvin
"Donnicia did a great job. She was very professional. Handled my policy in a timely manner. Came back with the quote for what I asked for. She's definitely a team asset"
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Manuel Armada

April 15, 2025

5  out of  5
rating by Manuel Armada
"The local agent, Ruth Noska, has giving me an outstanding service with my insurance needs. Her reliability and support have been there every time I needed it. I strongly recommend her for your insurance needs."
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Ejikeme EJ

April 12, 2025

5  out of  5
rating by Ejikeme EJ
"Eric was extremely helpful and got me to the amount I had"
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Mindy Hoang

April 11, 2025

5  out of  5
rating by Mindy Hoang
"I can’t recommend Marlyn enough for anyone looking for an insurance expert who truly cares. She takes the time to understand your unique needs and walks you through every step with patience and clarity. Whether it’s life, auto, home, or health insurance, Marlyn knows her stuff and goes above and beyond to find the best coverage at the best rat"
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El Ro

April 10, 2025

5  out of  5
rating by El Ro
"Marlyn, thank you so much for helping me save money. Your customer service, knowledge and experience got me sold. I will be a customer forever!"
We responded:
"Thank you for the kind words, El. We are so proud of Marlyn's ability to serve our customers and community. Thank you for choosing our agency."
Profile photo of Majeed Bari

Majeed Bari

April 8, 2025

5  out of  5
rating by Majeed Bari
"Hi there, I recently had to renew my auto insurance and reached out to Marlyn at Joy Knox’s office—and I’m so glad I did! Marlyn’s customer service was truly top-notch. She took the time to walk me through every detail, clearly explaining everything I needed to know—especially helpful since this was only my second time dealing with auto insurance. Her patience, professionalism, and thoroughness made the whole process so smooth and stress-free. Not only did she answer all my questions with care, but she also found me an amazing bundle deal that included renters insurance. I genuinely felt like she had my best interest at heart. If you’re looking for someone knowledgeable, kind, and incredibly helpful, Marlyn is the one to call. Highly recommend both this office and Marlyn for all your auto and renters insurance needs—10/10 experience!"
We responded:
"Thank you for the kind words, Majeed. We are so happy Marlyn was able to provide you with such top-notch customer service. She is an inspiration to us everyday. Thank you for choosing our agency."
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Ashley Rojo

April 8, 2025

5  out of  5
rating by Ashley Rojo
"I had such a fantastic experience with Marlyn at Joy Knox-State Farm. She was so friendly, professional, and took the time to find the best coverage for me. Not only did she make the whole process easy, but also (drum roll—best part) helped me save money! Highly recommend their fabulous team and services. Joy has a great thing going there!"
We responded:
"Thank you for the kind words, Ashley. We are so happy Marlyn was able to provide you with such an amazing experience. Thank you for choosing our agency."
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Stephanie Velasquez

April 7, 2025

5  out of  5
rating by Stephanie Velasquez
"I’ve had a great experience working with Marlyn at Joy Knox State Farm for my auto insurance needs. She’s incredibly knowledgeable, patient, and always took the time to explain everything clearly. Marlyn made the process smooth and stress-free, helping me find the right coverage at a fair price. She’s also very responsive—whether I had a quick question or needed assistance .She took the time to understand my needs and she’s been just a phone call or email away—always quick to respond and genuinely caring. I feel confident knowing I’m in good hands. Highly recommend! And truly appreciate her professionalism and friendly attitude. Highly recommend Marlyn and the entire team at Joy Knox State Farm!"
We responded:
"Thank you for the kind words, Stephanie. We are very proud of our team, and their ability to go above and beyond in helping our customers and our community."
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Carolina Lozano

April 4, 2025

5  out of  5
rating by Carolina Lozano
"I had a great experience with Joy Knox State Farm, and I especially want to highlight Marlyn for her outstanding service. She made the process of getting renter’s insurance incredibly easy and stress-free. Marlyn was knowledgeable, professional, and took the time to explain all my coverage options in a way that made sense. She answered all my questions with patience and made sure I felt confident in my decision. I truly appreciate her friendly attitude and efficiency—she made everything so smooth from start to finish. Highly recommend this office for anyone looking for personalized, top-notch service!"
We responded:
"Thank you for the kind words, Carolina. We are so happy Marlyn was able to provide such an exceptional experience for you. We are so proud to have her as a member of our team. Thank you for choosing our agency."
Profile photo of Jawad Jaffari

Jawad Jaffari

April 1, 2025

5  out of  5
rating by Jawad Jaffari
"Khala is supportive and very helpful while assisted me over phone to setup my account. She is friendly and guided well."
We responded:
"Thank you for the kind words, Jawad. We are so happy our team as able to assist you in such a friendly manner. Thank you for choosing our agency."
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jesus Añez

April 1, 2025

5  out of  5
rating by jesus Añez
"Fui atendido por la Srita Stacy Alvarez fue muy amable, paciente y profesional. Siempre me mantuvo al tanto de mi solicitud sin duda la recomendaría a todos mis amigos."
We responded:
"Thank you for the kind words, Jesus. We are so proud of Stacy and her ability to serve our customers and community. Thank you for choosing our agency."
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maryoris briceño

March 29, 2025

5  out of  5
rating by maryoris briceño
"Me encanta la manera en que cada uno de los integrantes de State Farm se enfocan en ti. Stacy mil gracias por tu atención y paciencia en buscar un seguro de Automóvil que se adaptará a mis necesidades y la de mi familia… y los montos ni hablar!!! Excelente 🍃 Stacy estuvo muy atenta en cada detalle y en todo el proceso"
We responded:
"Thank you for the kind words, Maryoris. We are glad Stacy was able to provide you with exceptional service. Thank you for choosing our agency."