State Farm® Insurance Agent Joy Knox
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Candace Thompson
November 15, 2025
"I have had such a great experience working with Ms. Ruth. Since transferring my policies to State Farm, she has continued to support me with patience, knowledge, and a genuine commitment to helping me find the coverage that is best for me. I’ve had a TON of questions about my options given life changes, and she has answered every single one (and even shared resources to help me visualize these options with ease). If you’re looking for an agent who is professional, kind, and easy to work with, I highly recommend you get in touch with her!"
"Thank you for your kind words Candace! We're glad to hear Eric provided you with informative and efficient service. We strive to represent State Farm with excellence. - Joy"
kaylen
November 13, 2025
"State Farm is a highly recommended insurance company. I’ve been a loyal customer for many years, and they’ve consistently provided excellent service. The staff here is incredibly friendly and patient, making the entire experience enjoyable."
"Thank you so much for your kind words, Kaylen! We truly appreciate your loyalty and are thrilled to hear that our team's service has made your experience enjoyable."
Pretty Guilty
November 8, 2025
"Definitely recommend this office!! Jade was so helpful with explaining insurance, I never knew what any of it meant. So grateful for this agency!"
"Thank you so much for your kind words, Jade! We're thrilled to hear that you found our explanations helpful. Your recommendation means the world to us at Pretty Guilty!"
Mariam
November 5, 2025
"Mina has been very patient and informative with all of my different inquiries. She has taught me things I have not heard of before in search of finding me the best plans. I highly recommend this office."
"Thank you so much for your kind words, Mariam! We're thrilled to hear that Mina was able to assist you effectively. Your recommendation means a lot to us!"
Mina Philip
November 5, 2025
"Great company, super reliable, and great service team!"
"Thank you so much for your kind words, Mina Philip! We're thrilled to hear you find us reliable and appreciate our service team. Your support means a lot to us!"
Sharee Ruiz
November 5, 2025
"My experience in transferring my insurance over to State Farm with Jade at Joy Knox's office was such a wonderful experience. Jade is very knowledgeable on the different services offered, and just so kind. She made me feel comfortable and took the time in explaining all my benefits, while also saving me money. I even added an additional policy for accidents that would help pay for any hospital stays or ambulance costs. The premium is so minimal, how could I not add it. I have had various agents with different carriers. Trust me when I say that Joy Knox's office is by far the best I have interacted with, and Jade is superior in her customer service. If I have any questions, she will take the time to answer every one and make me feel as if I am the only person buying insurance. She understands what our needs were for our family, and in the event something were to happen, I trust that Jade will be there to walk us through every part of the process. Please reach out to Jade and she will take the best care of you and your insurance needs, while also feeling like a friend!"
"Thank you so much for your kind words, Sharee Ruiz! We're thrilled to hear about your wonderful experience with Jade. Your trust means a lot to us!"
Joseph Ojerinde
October 30, 2025
"Ruth is very professional and knowledgeable! She can save you $xxxx money in car, boat, life, and renter insurance! I recommend her 100%! Thank you for all you do Ruth!"
"Thank you so much, Joseph Ojerinde! We're thrilled to hear that you found Ruth professional and knowledgeable. Your recommendation means the world to us!"
Trapiana
October 6, 2025
"Maggie , ruth jade ARE THE BEST SUPER FRIENDLY with me and my dad ❤️❤️❤️"
"Thank you so much, Trapiana! We're thrilled to hear that Maggie and Ruth Jade provided you and your dad with such friendly service. Your kind words mean a lot to us! ❤️❤️❤️"
cynthia correa
October 1, 2025
"Mina took great care of me."
"Thank you so much for your kind words, Cynthia Correa! We're thrilled to hear that Mina took great care of you. Your support means a lot to us!"
olumide osiyoye
September 29, 2025
"Hi Ruth. thanks for prompt response to my inquiries on Friday. 👍👍👍"
"Hi Olumide Osiyoye, thank you so much for your kind words! I'm glad I could assist you promptly. Your support means a lot to us! 👍"
Jocelyn Franklin
September 21, 2025
"I was very unhappy with my current Car Insurance. The price seem to go up almost double. I have a family member that told me how pleased they were with Joy Knox State Farm so, I decided to give State Farm a try! I met the most amazing professional,, thoughtful, and respectful agent by the name of Ruth. Ruth exceeded my expectations for State Farm! I honestly believe I walked out of that office on clouds. I was so satisfied and was able to secure a policy that not only increase some of my limit and still produce a quote that was lower than what I was paying with the other Agency. Needless to say I’m a very happy and truly blessed person. God always sends me what I need I found it at Joy Knox, State Farm Agency with Ruth. Thank You Joy Knox"
"Thank you, Jocelyn, for your kind words! We're thrilled to hear that Ruth was able to help you find a better policy. Your happiness means the world to us!"
Gabriel Silveira
September 12, 2025
"Ruth, Joy and her amazing colleagues and staff have been nothing but kind, patient, but more importantly honest. Drop by!!! Highly recommeneded!!"
"Thank you, Gabriel! We're thrilled to hear that you had a positive experience with Ruth, Joy, and our team. Your kind words about our honesty and patience truly mean a lot to us. We appreciate your recommendation and look forward to seeing you again!"
Melisa Ambriz
August 28, 2025
"Kim M. saved me over $200 a month by switching from USAA! The process was so easy, and she made everything stress-free. Kim was professional, knowledgeable, and took the time to make sure I had the right coverage for my needs. I’m very happy with the service and highly recommend her!"
"Thank you so much for your wonderful feedback, Melisa! I'm thrilled to hear that Kim was able to save you money and make the process stress-free. Your satisfaction is our priority, and we appreciate your recommendation!"
Jared Sheni
July 30, 2025
"I work in the high end automotive industry with clients often needing assistance in vehicle insurance. Where many find issues insuring high end vehicles, Marlyn has not only been able to get them covered, but does it in a very professional and timely manner, at very competitive rates as well. I highly recommend getting in contact with Marlyn."
"Thank you, Jared, for your fantastic feedback! I’m so glad to hear that Marlyn has been able to assist your customers with high-end vehicle insurance in a professional and timely manner. Your recommendation means a lot to us!"
Ebuka Paul
July 15, 2025
"Stacy is the best! She helped me all the way."
"Thank you, Ebuka! We truly appreciate your kind words about Stacy. We're so glad to hear that she was able to assist you effectively. If you need anything else, feel free to reach out!"
Hustle Girl
June 19, 2025
"Donnicia was very helpful and professional. I had a great experience with her!"
"Thank you, Hustle Girl! We're thrilled to hear that Donnicia provided you with such helpful and professional service. We appreciate your kind words and look forward to serving you again!"
Steve Tomberlin
June 19, 2025
"Very courteous and professional."
"Thank you, Steve! I truly appreciate your kind words about our courteous and professional service. It means a lot to us to hear that you had a positive experience!"
Briazjah Darnell
June 18, 2025
"I had a Great experience With Donnicia !!!"
"Thank you, Briazjah, for your kind words! We're thrilled to hear that you had a great experience with Donnicia. We appreciate your support!"
Monica Simms
June 17, 2025
"Joy Knox and the team has always handled any need I have in the most timely manner, responding immediately. I have never had any issues regarding claims or updating vehicle information. They reach out to me if there are any discounts available for my car and home insurance. I highly recommend!!!!"
"Thank you so much, Monica! I'm thrilled to hear that you’ve had such a positive experience with our team. We always strive to respond promptly and keep you informed . Your recommendation means a lot to us! If you ever need anything else, don’t hesitate to reach out."
Gabriela Cisneros-Hamadneh
June 13, 2025
"I had an excellent experience working with Marlyn at Joy Knox State Farm! She helped me with both my auto and home insurance policies, and her customer service was outstanding from start to finish. Marlyn was not only fast and efficient but also took the time to clearly explain my options, making sure I understood everything along the way. Her professionalism and friendly attitude made the whole process smooth and stress-free. I truly appreciate her support and would highly recommend her to anyone looking for knowledgeable and caring insurance assistance."
"Thank you, Gabriela! We're thrilled to hear about your excellent experience with Marlyn. Her dedication to providing clear explanations and outstanding customer service truly makes a difference. We appreciate your recommendation and look forward to assisting you again in the future!"
Shandrika May
June 12, 2025
"A Top-Tier Team with Heart I’ve been with State Farm since I first purchased my home (20 years), and Joy Knox has always been the one I could count on. While I did switch providers for a few years due to rate increases, I came back to Joy because nothing compares to the service and personal touch she and her team provide. Joy’s warm, down-to-earth energy and welcoming personality always make me feel more like family than just a policyholder. She truly cares. Tammy and Ruth are just as incredible—every time I call, I receive attentive, professional, and top-tier service. It’s rare to find a team that makes insurance feel this personal and stress-free. I’m so grateful for the kindness, consistency, and peace of mind they give. Highly recommend! —Shandrika S. May"
"Thank you so much, Shandrika! We truly appreciate your kind words and are thrilled to hear that you feel like part of the family. It's our mission to provide personalized and attentive service, and we’re glad that Joy, Tammy, and Ruth have made such a positive impact. Your recommendation means the world to us!"
Alex Asarine
June 10, 2025
"Thank you Stacy for taking care of my insurance needs. Joy Knox office has always been very helpful and super friendly. Thanks for looking out for me all these years."
"Thank you, Alex! We're so glad to hear that Stacy and our team have been able to help you with your insurance needs. Your kind words mean a lot to us, and we're grateful for your trust over the years. If you ever need anything else, don’t hesitate to reach out!"
hamoodi ronaldo
June 2, 2025
"State Farm has been great! Their staff is friendly, professional, and always ready to help. They explained my coverage clearly and made the whole process easy. I feel confident knowing I’m protected and supported by a team that truly cares. Highly recommend!"
"Thank you, Hamoodi! We truly appreciate your kind words and are thrilled to hear that our team was able to provide you with friendly and professional service. It's great to know you feel confident and supported. Your recommendation means a lot to us!"
Vladimir Shevchenko
May 30, 2025
"Excellent service!"
"Thank you, Vladimir! We're thrilled to hear that you experienced excellent service. Your support means a lot to us!"
Nisa Keskin
May 23, 2025
"I was using allstate for a couple of years. My plan went from $180 to $279 for 2 cars for liability. Donnicia reached out from statefarm and matched the liability coverage and gave me more than HALF off of $279 which I was paying for at Allstate. And she actually gave me MORE coverage. I’m so glad she reached out because that is extra money wasted! She delivered top notch customer service. Super sweet and on time! Donnicia was the best!"
"Thank you so much, Nisa! We're thrilled to hear that Donnicia was able to save you money while providing you with even better coverage. Your kind words about her customer service mean a lot to us. If you need anything else, don’t hesitate to reach out!"