State Farm® Insurance Agent Joy Knox
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Virginia Palacios
May 8, 2026
"Miss Stacy's attention is excellent, she is kind, affectionate, and always willing to help us. I have always had a wonderful experience with her insuring my family's cars."
ngo chuks
May 7, 2026
"Jill consistently checked on me every quarter for the last 12months and when she found a deal, the savings was compelling! I appreciate you!"
Ranessa Machann
May 5, 2026
"I appreciate this State Farm office so much. Not only are the rates reasonable and the company reliable but this office has the very best staff! Stacey bent over backwards working to correct a payment error I made and then she even tried to cheer me up and tell me it was a common error. Thank you so much!!!"
Michael Sapon
May 5, 2026
"Amazing customer service from raquel. She explained the coverages to me in depth and was very knowledgeable to every question I had. I would highly recommend her to anyone who is in the market for insurance! Thanks again raquel !"
"Thank you so much, Michael! I'm thrilled to hear that Raquel provided you with amazing service and thoroughly explained your coverages. Your recommendation means a lot to us! If you need anything else, feel free to reach out."
John Morah
May 4, 2026
"Great experience working with State Farm:Rachel Torres. She is knowledgeable and took the time to explain my options clearly and helped me find the best coverage I needed. Highly recommend her for anyone looking for reliable and professional insurance support."
"Thank you, John, for your wonderful feedback! We're thrilled to hear about your great experience with Rachel Torres. She truly goes above and beyond for our customers. Your recommendation means a lot to us!"
Miguel A. Ponce
May 1, 2026
"Raquel Torres provided an outstanding customer service, showing the type of commitment required when one is searching for insurance services. She walked the extra mile explaining anf exploring the best options to cover my needs. Very pleased with her professionalism and patience in the process, and the best part es que ella habla muy bien el Español."
"Thank you, Miguel! We truly appreciate your kind words about Raquel and the exceptional service she provided. We're thrilled to hear that her dedication and bilingual skills made your experience so positive. If you ever need assistance in the future, don’t hesitate to reach out!"
Ivan Montalvo
April 27, 2026
"Just recently moved back to Texas and called this state farm office to get a quote and i spoke with stacy,i immediately felt i made the right choice this young lady is very well spoken , knowledgable and quick on handling the task or tasks at hand, it is a pleasure dealing with her because all my questions and concerns are addressed quickly and professionally."
"Thank you, Ivan, for your wonderful review! We're thrilled to hear that Stacy made such a positive impression on you. It's great to know that her knowledge and professionalism helped address your questions and concerns. Welcome back to Texas, and we look forward to serving you in the future!"
Loraine Martinez
April 21, 2026
"If I could leave Raquel 0 stars I would. She was very rude and not welcoming at all. I’ve talked to Stacy and Ruth a few times and amazing service but this lady is so rude and wouldn’t not recommended friends or family anymore I’m OUTRAGED. I tried to get transferred to joy and she said no!!! DO NOT RECOMMEND"
Ernesto Ruiz
April 16, 2026
"Excelente atención, eficiente y proactivo el servicio"
"Thank you, Ernesto, for your kind words! We're thrilled to hear that you experienced excellent attention and efficient, proactive service. Your satisfaction is our top priority, and we appreciate your feedback!"
Tyler
April 15, 2026
"I have been with State Farm ever since I was a new driver. Since moving to TX a few years ago, working and talking with Ruth has always been a pleasant and positive experience. She has always helped me with my questions and walked me through everything. I highly recommend this group!"
"Thank you so much, Tyler! We're thrilled to hear that you've had a pleasant experience with Ruth and our team at State Farm®. Your recommendation means a lot to us, and we're always here to help with any questions you may have. We appreciate your loyalty!"
B Smith
April 13, 2026
"Alexis was responsive and answered all my questions in a timely and professional manner. Plus State Farm opened up their home owners insurance this quarter which made the numbers work."
"Thank you, B! I'm thrilled to hear that Alexis provided you with timely and professional service. It's great to know that our new homeowners insurance offerings made a difference for you. We appreciate your support!"
terry landry
April 8, 2026
"Joy Knox and her team especially Tammy Gates are a top notch company! They are always available to assist and answer any questions that you may have. I highly recommend them for anyone looking for any type of insurance! Thanks"
"Terry, we are always here to help and answer any questions you have!! Thank you so much for the great feedback!"
Casey Collins
April 6, 2026
"Alexis did a great job of helping us bundle our home and auto policies. I appreciate her diligence and patience."
"Thank you so much for your kind words, Casey Collins! We're thrilled to hear that Alexis was able to assist you with your home and auto policies. We appreciate your trust in us!"
nathaniel etoh
April 3, 2026
"I had an excellent experience working with State Farm Agent Joy Knox. Joy and her team were professional, responsive, and truly cared about finding the best coverage for my needs. They took the time to explain everything clearly and made the entire process smooth and stress-free. Highly recommend their exemplary service! ❤️. Rita Etoh"
"Thank you so much for your kind words, Rita Etoh! We’re thrilled to hear you had an excellent experience with Joy and the team. Your recommendation means the world to us! ❤️"
J H
March 27, 2026
"I’ve been with Ruth at State Farm for over 10 years, and I truly couldn’t ask for better service. She is always just a call or text away whenever I need anything, and she responds quickly and professionally every time. What I appreciate most is how proactive she is. She’s always looking out for me and recommending coverage options I may not have considered, making sure I’m fully protected. It’s clear she genuinely cares about her clients and goes above and beyond to provide excellent service. I highly recommend her to anyone looking for a reliable, knowledgeable, and responsive insurance agent!"
"Thank you so much, J H! I'm thrilled to hear that you’ve had such a positive experience over the last 10 years. Your trust and support mean the world to me!"
La Honey Alvarez
March 27, 2026
"They never call me back"
"Hi La Honey, I’m extremely sorry to hear that you haven’t received a call back. Your feedback is important to us, and I’d appreciate the opportunity to make this right. Please contact me directly so we can resolve this issue. Thank you for bringing it to my attention."
vella Maldonado
March 27, 2026
"Stacey great service, recommend state farm"
"Thank you so much for your kind words, Vella Maldonado! We're thrilled to hear you had a great experience with Stacey. Your recommendation means a lot to us!"
Erik Santos
March 26, 2026
"I referred Raquel one of my friends. She helped me out with a notary letter some time ago. I overheard her and she was very professional. It was very nice to hear her treat my friends with a welcoming voice. Thank you Raquel for great customer service."
"Thank you, Erik Santos, for your kind words! We’re thrilled to hear about Raquel’s professionalism and welcoming approach. Your referral means a lot to us!"
Jeff Eaton
March 24, 2026
"I really appreciate the team at Joy's office. truly world class. would give more stars if I could. thanks for taking care of me and my family for so many years!!"
"Thank you so much for your kind words, Jeff Eaton! We're thrilled to hear that you and your family have had a great experience with us over the years. Your support means the world to our team!"
N. Paramo
March 21, 2026
"Call to get a car insurance quote and got all my information down but never called me back"
"Hi N., I'm very sorry to hear about your experience. I understand how frustrating it can be not to receive a follow-up after providing your information. Please reach out to me directly so I can assist you further and resolve this issue. Thank you for your feedback."
Peggy Landry
March 13, 2026
"So glad l saw Joy on the Clear Channel billboard. I called her she saved me alot of money on car and Renters insurance."
"Thank you so much for your kind words, Peggy Landry! I'm thrilled to hear that the billboard caught your attention and that I could help you save on car and renters insurance."
Jlw
March 9, 2026
"I’ve had the best experience with Alexis from Joy Knox State Farm. She made sure my tradition switching insurance was smooth. Very communicative and kind. I’ll be recommending her to friends and family. Call and ask for her if you need insurance and tell her Jessica sent you. She’s amazing. ⭐️ ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️"
"Thank you so much for your kind words, Jessica! I'm thrilled to hear that Alexis made your insurance switch smooth and enjoyable. Your recommendations mean the world to us!"
Zhen Qi
February 26, 2026
"I bought my home and auto insurance from Stacy. She is very nice and professional. I called her, she asked me the information of my cars and house, then she provided me very good quotes in the same phone call. The whole process is very smooth. I will recommend Stacy to anyone who wants to buy home and car insurance."
"Thank you so much for your kind words, Zhen Qi! I'm thrilled to hear that you had a smooth experience with Stacy. Your recommendation means a lot to us!"
Esther Amankwah
February 25, 2026
"Ruth was very thorough and professional and Patience also allowed me to have my opinion and at the end of the day had the best quote for my kind of vehicle ."
"Thank you for your kind words, Esther Amankwah! We're thrilled to hear that Ruth and Patience provided you with great service and the best quote for your vehicle. We appreciate your support!"
Mariamna Blanchard
February 19, 2026
"Excelente atención, gracias por tu gran trabajo ♥️"
"Gracias, Mariamna Blanchard, por tus amables palabras. Nos alegra saber que apreciaste nuestro servicio. ¡Esperamos verte de nuevo pronto! ♥️"