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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cheryl Malone

November 5, 2026

5  out of  5
rating by Cheryl Malone
"Joy Knox Agency has been very helpful since we became clients years ago. They always go above to help out. Ruth is who I always work with . She is professional, polite and helpful. I feel the agency always tries to help get the best prices for us."
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Alabi

October 30, 2026

5  out of  5
rating by Alabi
"I had an awesome experience when buying my police"
We responded:
"Thank you so much for your kind words, Alabi! We're thrilled to hear you had an awesome experience buying your police. Your satisfaction means a lot to us!"
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Keiry Galo

October 30, 2026

5  out of  5
rating by Keiry Galo
"I cannot express how thankful I am about Marlyn. My parents and I now I have all been with Marlyn. The personalized touch that she gives and such great customer service is amazing. I have all my policies with Marlyn, she has saved me so much money!"
We responded:
"Thank you so much for your kind words, Keiry Galo! I'm thrilled to hear that Marlyn has provided you and your family with such great service and savings. We truly appreciate your trust in us!"
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Monica Cabrera

October 29, 2026

5  out of  5
rating by Monica Cabrera
"Marlyn provided outstanding service at Joy Knox’s State Farm! She was professional, knowledgeable, and patient throughout the entire process. She took the time to explain my options, answer my questions, and helped me and my Mother find the best coverage for our needs. Her attention to detail and genuine willingness to help made the experience smooth and stress-free. I highly recommend Marlyn to anyone looking for excellent service and someone who truly cares about their clients!"
We responded:
"Thank you so much for your kind words, Monica! We’re thrilled to hear that Marlyn provided you and your mother with outstanding service. Your recommendation means a lot to us!"
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Seamless Jay

October 29, 2026

5  out of  5
rating by Seamless Jay
"I can't say enough good things about Marlyn! She is hands down the best insurance agent I've ever worked with.
Not only is she incredibly knowledgeable, she genuinely goes above and beyond to make sure you're getting the best coverage at the best possible price. She really fights to save you every last penny and explains everything so clearly.
If you need insurance, do yourself a favor and call Marlyn. You will be so glad you did!"
We responded:
"Thank you so much for your kind words, Seamless Jay! I'm thrilled to hear that Marlyn has made such a positive impact on your insurance experience. Your recommendation means the world to us!"
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George Cabrera

October 29, 2026

5  out of  5
rating by George Cabrera
"Thank you for all your help Marlyn!"
We responded:
"Thank you so much, George Cabrera! We're thrilled to hear that Marlyn was able to help you. Your kind words mean a lot to us!"
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Wuilmer Guevara

October 29, 2026

5  out of  5
rating by Wuilmer Guevara
"I want to give a big thank you to Marlyn for providing such excellent service and helping us save money on our insurance! Marlyn took the time to make sure we were taken care of, explained our options, and helped us find savings without compromising on the service we deserve. What really stood out was how welcoming, professional, and caring Marlyn was throughout the entire process. It’s not every day you come across someone who genuinely cares about their customers and treats them like family. We truly appreciate all the help, honesty, and outstanding customer service. I highly recommend Marlyn to anyone looking to save money on insurance while being treated with respect and care!"
We responded:
"Thank you so much for your kind words, Wuilmer Guevara! We're thrilled to hear that Marlyn provided you with such excellent service and helped you save on insurance. Your appreciation means a lot to us!"
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Yesni Lawal

October 29, 2026

5  out of  5
rating by Yesni Lawal
"Marlyn was great to work with. She took the time to understand my family’s insurance needs, offered thoughtful recommendations, and helped me find plans that made sense for us. I really appreciate her guidance."
We responded:
"Thank you so much for your kind words, Yesni! We're thrilled to hear that Marlyn was able to assist you in finding the right insurance for your family. We truly appreciate your trust in us!"
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Lieu Luu

October 27, 2026

5  out of  5
rating by Lieu Luu
"Annie who did help me with filing my claim.She's friendly, helpful and polite too. Also, she's very knowledgeable!! Highly recommended!!"
We responded:
"Thank you so much for your kind words, Lieu Luu! We're thrilled to hear that Annie provided you with such excellent service. Your recommendation means a lot to us!"
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Nemecy Encerrado

October 24, 2026

5  out of  5
rating by Nemecy Encerrado
"Stacy was amazing in explaining the whole policy and helping with choosing the one that fit our family."
We responded:
"Thank you, Nemecy Encerrado! We're thrilled to hear that Stacy was able to help you find the perfect policy for your family. Your satisfaction means a lot to us!"
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ANGELA

October 21, 2026

5  out of  5
rating by ANGELA
"I would like to thank Ruth for her outstanding support and help with my policy. She is always there, patient and understanding. The Joy Knox staff are amazing and they don't give up on doing all they can to work with you. I am very satisfied with your services."
We responded:
"Angela, thank you so much for the feedback! We are always here to help and we look forward to being here for you for a long time to come!"
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Jack Hardig

October 12, 2026

5  out of  5
rating by Jack Hardig
"Excellent service. Very friendly and helpful"
We responded:
"Thank you for your feedback! We're glad to hear that you received excellent service and found our team friendly and helpful. We're always here to assist with any of your insurance needs!
"
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Arthur “Art” Estrella

October 9, 2026

5  out of  5
rating by Arthur “Art” Estrella
"I want to give a big Thank You to Marlyn Guevara for her amazing help with my Auto and Renters Insurance policies. I really enjoyed talking with her. She is very knowledgeable and helpful and professional. Highly recommend"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Marlyn was able to assist you with your Auto and Renters Insurance. Your recommendation means a lot to us!"
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Ranen Habib

October 7, 2026

5  out of  5
rating by Ranen Habib
"Great experience with Annie. She was very patient and carefully explained everything. She also answered all my questions without leaving out any details. Would recommend. Great customer service!"
We responded:
"Thank you so much for your kind words, Ranen! We're thrilled to hear about your great experience with Annie and appreciate your recommendation. Your satisfaction means a lot to us!"
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Aspiring World Traveler

October 5, 2026

5  out of  5
rating by Aspiring World Traveler
"Fast quote, good price, and friendly service on my new policy. Thank you so much Stacy!"
We responded:
"Thank you so much for your kind words, Stacy! We're thrilled to hear you had a great experience with our service and pricing. We appreciate your support!"
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Jhonny Ibarra

October 2, 2026

5  out of  5
rating by Jhonny Ibarra
"Marlyn Guevara was exceptional. She was professional, approachable, and took the time to find me an excellent deal. I had a great experience working with her and highly recommend Marlyn and the Joy Knox State Farm team."
We responded:
"Thank you so much for your kind words, Jhonny Ibarra! We're thrilled to hear that Marlyn provided you with such excellent service. We appreciate your recommendation!"
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Mo

October 1, 2026

5  out of  5
rating by Mo
"I had a great experience working with Stacy at State Farm. She was extremely helpful, professional, and patient throughout the entire process. She explained everything clearly, answered all of my questions, and made getting my insurance simple and stress-free.

Stacy provided excellent customer service and genuinely cared about finding the right coverage for me. I highly recommend her to anyone looking for a knowledgeable and reliable insurance agent. Thank you, Stacy!"
We responded:
"Thank you so much for your kind words, Mo! We're thrilled to hear that Stacy made your insurance process simple and stress-free. Your recommendation means a lot to us!"
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Angela Kloesel

September 22, 2026

5  out of  5
rating by Angela Kloesel
"I have been with this agency for several years. I always receive exceptional service. What a great agency!"
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Daniela González

September 18, 2026

5  out of  5
rating by Daniela González
"Atenderme con Stacy fue una experiencia buenísima. Es una muchacha súper linda en su trato, atenta, servicial y con un calor humano que ya poco se ve. Te ayuda con toda la paciencia del mundo y aclara cada duda. Les recomiendo muchísimo que pregunten por ella si van a la agencia. ✨️✨️"
We responded:
"¡Muchas gracias, Daniela González! Nos alegra saber que tu experiencia con Stacy fue tan positiva. Apreciamos mucho tu recomendación y apoyo. ¡Esperamos verte pronto! ✨️"
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Hector Valdez

September 15, 2026

5  out of  5
rating by Hector Valdez
"Stacy was amazing! She was able to help me get an affordable insurance for both my truck and apartment. She was so professional and well informed that made the whole process smooth"
We responded:
"Thank you, Hector Valdez! We're thrilled to hear that Stacy provided you with such great service and made the process smooth for your insurance needs. Your satisfaction means a lot to us!"
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Susan Kindle Worship

September 12, 2026

5  out of  5
rating by Susan Kindle Worship
"Ruth is amazing patient and detailed, it was a pleasure talking to her"
We responded:
"Thank you so much for your kind words, Susan Kindle Worship! We're thrilled to hear that you had a great experience with Ruth. We appreciate your feedback!"
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Alan Scott

September 11, 2026

5  out of  5
rating by Alan Scott
"Alexis has always been super helpful and explains everything very clearly!"
We responded:
"Thank you so much for your kind words, Alan! We're thrilled to hear that Alexis has been helpful and clear in her explanations. Your support means a lot to us!"
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Ramiro Cervantes

September 1, 2026

5  out of  5
rating by Ramiro Cervantes
"Customer Service was the best experience with Stacy Alvarez. She was so polite and helpful in every way. Answered all my questions."
We responded:
"Alma, thank you so much! We are always here to help and answer any questions you have! We truly appreciate the kind words and great feedback!"
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Zain Tariq

September 1, 2026

5  out of  5
rating by Zain Tariq
"I had a great experience working with Marlyn to get my auto insurance. She was very helpful, professional, and made the entire process quick and easy. She took the time to explain my options, answered all of my questions, and made sure I got coverage that worked for me. I really appreciate her excellent customer service and would definitely recommend Marlyn to anyone looking for auto insurance!"
We responded:
"Thank you so much for your kind words, Zain Tariq! We're thrilled to hear that Marlyn made your auto insurance process quick and easy. Your recommendation means a lot to us!"
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Coral Perez

August 31, 2026

5  out of  5
rating by Coral Perez
"Stacy was amazing !

Nice working with her !"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear you had a great experience working with Stacy. Your support means a lot to us!"