State Farm® Insurance Agent Joy Knox

"Customer Service was the best experience with Stacy Alvarez. She was so polite and helpful in every way. Answered all my questions."

"I had a great experience working with Marlyn to get my auto insurance. She was very helpful, professional, and made the entire process quick and easy. She took the time to explain my options, answered all of my questions, and made sure I got coverage that worked for me. I really appreciate her excellent customer service and would definitely recommend Marlyn to anyone looking for auto insurance!"

"Stacy was amazing !

Nice working with her !"

"I’m so glad I worked with Marlyn! She was so kind, helpful, and really took the time to work with me to find a good fit for my needs. She made the whole process easy and stress-free. I truly appreciate her help and would definitely recommend her!"

"Marlyn helped me get an amazing rate! She’s so nice and very patient. Highly recommend her to anyone looking for any type of insurance."

"I’m so happy she helped me pick all the right insurance for my vehicle and also rental insurance at a great price. Great customer service very nice and friendly. Made sure I was happy with. My rates"

"Marlyn was such a great help. She helped me find the best coverage for my family and I and made sure I was informed throughout the whole process. I definitely recommend if you want to have good coverage but also to save money. :)"

"I had an excellent experience with Joy Knox’s State Farm office, thanks to Marlyn. She took the time to walk me through all my policy options in detail, including the savings available through bundling. Marlyn was personable, considerate, and incredibly knowledgeable. She even educated me on coverage items I wasn’t aware of and helped me think ahead about what I may need in the future. I truly appreciated her patience and professionalism — highly recommend working with her."

"Marlyn helped me lower my insurance rate when I switched to State Farm. She was so friendly and her patience with all my questions was appreciated."

"Excelente servicio my profesionales siempre buena actitud y dispuestos a ayudar los recomiendo 100%"

"Stacey with Stare farm has been great to work with. Always helping looking over my policies to make sure I’m
Covered and that I am getting the best deal. I truly appreciate all your help!"

"Marlyn was great to work with, she was very responsive anytime I had a question regarding my policy."

"Stacy was ver helpful. She helped me get an excellent quote and always responded very fast to my inquiries."

"Joy Knox and her entire staff are undoubtedly the kindest, most professional and genuine people you will ever meet and work with. They are constantly trying to help finds ways to get us the best rates for car and home insurance. My husband and I are not big fans of insurance however, with Joy and State Farm, we are beyond satisfied.

If you’re looking for a new insurance company and agent I highly recommend Joy Knox as she runs her office like the good old days where you are treated like a real person with very hands on service."

"We’ve been with Joy Knox, specifically Ruth, for about 5 years now. She is absolutely incredible. She genuinely cares about her clients, and helps not just with insurance but life as well. She’s been with us from a car accident, to our engagement, to our first purchased car, and now our first purchased home. She genuinely feels like part of our family. The office is fantastic, they work quickly and they have your back. Strongly recommend!"

"Ruth was very thorough and professional and Patience also allowed me to have my opinion and at the end of the day had the best quote for my kind of vehicle ."

"I had such a great experience working with Marlyn! She made the whole insurance process so easy to understand and never made me feel pressured. She took the time to answer all of my questions, found me great coverage, and was always quick to respond whenever I needed her. You can tell she genuinely cares about helping people and not just making a sale. I highly recommend reaching out to her if you’re looking for someone knowledgeable, honest, and easy to work with!"

"First things first, JANET IS THE BEST INSURANCE REP!! I was referred to her by a close one. My first time having car insurance and she made my experience smooth!! Very responsive , clear communication and does care for her clients! I recommended Janet Yanez to anyone needing insurance !! 👏🏻👏🏻"

"I had such a great experience working with Marlyn! She provided exceptional customer service from start to finish. She was incredibly responsive, helpful, and took the time to clearly explain everything and answer all of my questions. I really appreciated how knowledgeable, patient, and attentive she was throughout the entire process. She made everything feel easy and straightforward. I highly recommend Marlyn to anyone looking for someone who genuinely cares about providing excellent service and saving you money!"

"Very pleased with Joy Knox and State Farm. Have held the premiums flat for the last 2 years and are very accessible. Good people to work with."

"I had such a great experience working with Ruth! I was recently recommended to her, and I'm so glad I reached out. She was so friendly and patient, and answered every question I had without ever making me feel rushed or pressured. Our conversation was actually fun, which isn't something I ever expected to say about shopping for insurance! She made switching my insurance so easy and ended up saving me a lot of money. She also clearly explained all my options, made sure I understood my coverage, and gave me all the information I needed to feel confident about making the switch. I definitely recommend working with Ruth!"

"After struggling to get a response from my insurer, I knew I wanted to go back to an agent. Several had referred Joy Knox and her team, and their office is near my home. I worked with Marlyn to write both my auto and homeowners, and I couldn't be more pleased with her attentive service and quick turnaround on issuing the policies. We went over everything on the phone, and she immediately sent binders via email. A few days later, she checked in and let me know everything had been issued as we discussed. I am so happy to have a friendly, local agent to help with my policies!"

"We have been with the Joy Knox team for almost 2 decades and we are so thankful for them. Easy to work with and always willing to find the best deal each year. Thank you!!!"

"Decades long State Farm customer—I’ve been with the Joy Knox agency for 2 years now. I’d like to give a shout out to STACY ❤️ . In all of my years being insured, I’ve never had an agent call me to go over my policy looking for possible ways to lower my premiums without sacrificing coverage…or to just check in to see if they could help me with anything. Nobody does that! It’s that personal touch that matters to me.

STACY asked if I noticed the recent decrease in my monthly premium. You bet I did and I wondered why.🎉💥🙌 It’s because I maintain a flawless driving record and I was rewarded with lower premiums, about ~21%. That’s the best news! Thank you STACY for going above and beyond in all that you do. I appreciate YOU and your sweet personality. You’re a real gem. Happy 4th of July and may God bless YOU and the USA.🇺🇸 ~ Julianna F. 🌸🌿"

"Joy Knox State Farm is first class all the way. Annie and Tammy over there have thoroughly taken care of our family over the years and hold all of our policies.

Here recently, they saved me more than 4k a year in homeowners insurance when I switched from Texas Farm Bureau.

Thank you guys, for the professionalism and follow through on everything you handle."