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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ejikeme EJ

April 12, 2025

5  out of  5
rating by Ejikeme EJ
"Eric was extremely helpful and got me to the amount I had"
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Mindy Hoang

April 11, 2025

5  out of  5
rating by Mindy Hoang
"I can’t recommend Marlyn enough for anyone looking for an insurance expert who truly cares. She takes the time to understand your unique needs and walks you through every step with patience and clarity. Whether it’s life, auto, home, or health insurance, Marlyn knows her stuff and goes above and beyond to find the best coverage at the best rat"
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El Ro

April 10, 2025

5  out of  5
rating by El Ro
"Marlyn, thank you so much for helping me save money. Your customer service, knowledge and experience got me sold. I will be a customer forever!"
We responded:
"Thank you for the kind words, El. We are so proud of Marlyn's ability to serve our customers and community. Thank you for choosing our agency."
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Majeed Bari

April 8, 2025

5  out of  5
rating by Majeed Bari
"Hi there, I recently had to renew my auto insurance and reached out to Marlyn at Joy Knox’s office—and I’m so glad I did! Marlyn’s customer service was truly top-notch. She took the time to walk me through every detail, clearly explaining everything I needed to know—especially helpful since this was only my second time dealing with auto insurance. Her patience, professionalism, and thoroughness made the whole process so smooth and stress-free. Not only did she answer all my questions with care, but she also found me an amazing bundle deal that included renters insurance. I genuinely felt like she had my best interest at heart. If you’re looking for someone knowledgeable, kind, and incredibly helpful, Marlyn is the one to call. Highly recommend both this office and Marlyn for all your auto and renters insurance needs—10/10 experience!"
We responded:
"Thank you for the kind words, Majeed. We are so happy Marlyn was able to provide you with such top-notch customer service. She is an inspiration to us everyday. Thank you for choosing our agency."
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Ashley Rojo

April 8, 2025

5  out of  5
rating by Ashley Rojo
"I had such a fantastic experience with Marlyn at Joy Knox-State Farm. She was so friendly, professional, and took the time to find the best coverage for me. Not only did she make the whole process easy, but also (drum roll—best part) helped me save money! Highly recommend their fabulous team and services. Joy has a great thing going there!"
We responded:
"Thank you for the kind words, Ashley. We are so happy Marlyn was able to provide you with such an amazing experience. Thank you for choosing our agency."
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Stephanie Velasquez

April 7, 2025

5  out of  5
rating by Stephanie Velasquez
"I’ve had a great experience working with Marlyn at Joy Knox State Farm for my auto insurance needs. She’s incredibly knowledgeable, patient, and always took the time to explain everything clearly. Marlyn made the process smooth and stress-free, helping me find the right coverage at a fair price. She’s also very responsive—whether I had a quick question or needed assistance .She took the time to understand my needs and she’s been just a phone call or email away—always quick to respond and genuinely caring. I feel confident knowing I’m in good hands. Highly recommend! And truly appreciate her professionalism and friendly attitude. Highly recommend Marlyn and the entire team at Joy Knox State Farm!"
We responded:
"Thank you for the kind words, Stephanie. We are very proud of our team, and their ability to go above and beyond in helping our customers and our community."
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Carolina Lozano

April 4, 2025

5  out of  5
rating by Carolina Lozano
"I had a great experience with Joy Knox State Farm, and I especially want to highlight Marlyn for her outstanding service. She made the process of getting renter’s insurance incredibly easy and stress-free. Marlyn was knowledgeable, professional, and took the time to explain all my coverage options in a way that made sense. She answered all my questions with patience and made sure I felt confident in my decision. I truly appreciate her friendly attitude and efficiency—she made everything so smooth from start to finish. Highly recommend this office for anyone looking for personalized, top-notch service!"
We responded:
"Thank you for the kind words, Carolina. We are so happy Marlyn was able to provide such an exceptional experience for you. We are so proud to have her as a member of our team. Thank you for choosing our agency."
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Jawad Jaffari

April 1, 2025

5  out of  5
rating by Jawad Jaffari
"Khala is supportive and very helpful while assisted me over phone to setup my account. She is friendly and guided well."
We responded:
"Thank you for the kind words, Jawad. We are so happy our team as able to assist you in such a friendly manner. Thank you for choosing our agency."
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jesus Añez

April 1, 2025

5  out of  5
rating by jesus Añez
"Fui atendido por la Srita Stacy Alvarez fue muy amable, paciente y profesional. Siempre me mantuvo al tanto de mi solicitud sin duda la recomendaría a todos mis amigos."
We responded:
"Thank you for the kind words, Jesus. We are so proud of Stacy and her ability to serve our customers and community. Thank you for choosing our agency."
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maryoris briceño

March 29, 2025

5  out of  5
rating by maryoris briceño
"Me encanta la manera en que cada uno de los integrantes de State Farm se enfocan en ti. Stacy mil gracias por tu atención y paciencia en buscar un seguro de Automóvil que se adaptará a mis necesidades y la de mi familia… y los montos ni hablar!!! Excelente 🍃 Stacy estuvo muy atenta en cada detalle y en todo el proceso"
We responded:
"Thank you for the kind words, Maryoris. We are glad Stacy was able to provide you with exceptional service. Thank you for choosing our agency."
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Robert Garza

March 26, 2025

5  out of  5
rating by Robert Garza
"Tammy was very helpful and patient. sometimes I have a very hard time understanding things as I get older so she really helped me. she's very knowledgeable. Send me information I needed to look over to understand things."
We responded:
"Thank you for the kind words, Robert. We are so happy Tammy was able to make the process so approachable and easy to understand. Thank you for choosing our agency."
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Yahira Lazo

March 20, 2025

5  out of  5
rating by Yahira Lazo
"Marlyn is a true professional at Joy Knox State Farm Agency! She’s helpful, reliable, and always puts her customers first. Highly recommend!"
We responded:
"Thank you for your wonderful review! 😊 We're so glad to hear that Marlyn provided such professional and reliable service. She truly cares about putting customers first, and we’re thrilled that you had such a positive experience. We appreciate your recommendation!"
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Beven Goredema

March 19, 2025

5  out of  5
rating by Beven Goredema
"Kaiser and Ruth are excellent people with great personalities and very helpful. I'm extremely satisfied with their services ."
We responded:
"Thank you so much for your kind words! 😊 We're thrilled to hear that Kaiser and Ruth provided excellent service and made such a positive impression. We truly appreciate your feedback and are so glad you're satisfied with their help! If you ever need anything, we’re here for you"
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Lea Wie

March 19, 2025

5  out of  5
rating by Lea Wie
"We have been with Joy Knox for over 20 years and there is a good reason for that. They always pay when there is an accident (without question) and when I totaled my car, it was an awful feeling, but they gave me a fair price for my destroyed car and my husband and I have always been pleased with the service. Whether it's Joy or Ruth. They really care about the client and will do everything in their power to help."
We responded:
"Lea, thank you so much for your heartfelt review and for being with us for over 20 years! 😊 We truly appreciate your loyalty, and we're so glad to hear that Joy, Ruth, and the team have consistently provided you with the care and service you deserve. It's always our priority to ensure our clients feel supported, especially during tough times. We're grateful for the trust you've placed in us and are always here to help whenever you need it!"
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Luis Aguilar

March 14, 2025

5  out of  5
rating by Luis Aguilar
"I needed insurance added to a vehicle late Friday afternoon and Ruth (from Joy Knox) came through. I’ve always been super pleased with the service I get from the agency, either from Eric who I normally work with or Ruth who answered my late text and got me sorted. Thank you!"
We responded:
"Thank you for the kind words, Luis. We are so glad our team as able to provide such exceptional service. Thank you for choosing our agency."
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Eddie Guerra

March 14, 2025

5  out of  5
rating by Eddie Guerra
"A great experience working with Eric Martinez at Joy Knox State Farm! Pleasant conversation from the beginning, great follow up, then we closed the deal! I truly believe that they will take care of me and my family with all our insurance needs!"
We responded:
"Thank you for the kind words, Eddie. We are so glad our team was able to assist you. Thank you for choosing our agency."
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Carlos P.

March 14, 2025

5  out of  5
rating by Carlos P.
"Great customer service, the agent Stacy and staff helped me with questions and providing me with details/informstion for my Auto Insurance!!!!"
We responded:
"Thank you for the kind words, Carlos. We are so glad our team was able to answer all of your questions. Thank you for choosing our agency."
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Cody Schiamara

March 13, 2025

5  out of  5
rating by Cody Schiamara
"Top notch customer service! Ruth has always been fantastic to deal with."
We responded:
"Thank you for the kind words, Cody. We are so glad our team was able to assist you. Thank you for choosing our agency."
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Melvin Ruiz

March 13, 2025

5  out of  5
rating by Melvin Ruiz
"Marlyn is an outstanding professional at Joy Knox State Farm Agency! She is dedicated, friendly, and always goes the extra mile to help customers find the best insurance options. Her expertise and personal approach make working with her a great experience. If you’re looking for someone who truly cares about her clients, Marlyn is the one to trust!"
We responded:
"Thank you for the kind words, Melvin. We are so happy our team was able to assist you. Thank you for choosing our agency."
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jonathan ramirez

March 12, 2025

5  out of  5
rating by jonathan ramirez
"Marlyn is fantastic at Joy Knox State Farm Agency! She’s knowledgeable, friendly, and truly cares about helping customers. Highly recommend working with her! I wish there was more stars to give her, but unfortunately, there’s only five"
We responded:
"Thank you for the kind words, Jonathan. We are happy our team was able to answer all of your questions. Thank you for choosing our agency."
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Anna Swierczewski

March 7, 2025

5  out of  5
rating by Anna Swierczewski
"Joy Knox State Farm has been nothing short of amazing for my boyfriend & I. Stacy Alvarez is our lovely agent who we got connected with roughly 6 months ago. Her ability to increase our coverage while maintaining a low cost was incredible for our auto and renters insurance. Furthermore, I was recently in a small car accident, and Stacy has been incredibly kind, assisting me in the claims process & checking-in to ensure I was healthy & safe. This awesome team is genuine, and helpful. They stop at nothing to provide top-notch customer service! Would recommend Stacy & Joy Knox State Farm to anyone!"
We responded:
"Thank you for the kind words, Anna. We are so happy our team was able to assist you with all of your insurance needs. Thank you for choosing our agency."
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Gabriela Stefani

February 25, 2025

5  out of  5
rating by Gabriela Stefani
"I had the pleasure of working with Eric for my insurance needs and questions. As a former State Farm client, I decided to give it another chance after a resident event hosted at my building. From the beginning, Eric was attentive, professional, and thorough in explaining all of my options. He took the time to understand my specific situation and helped me choose the best coverage to fit my needs. Communication was clear and prompt, and I felt confident that I received the best advice. I highly recommend Joy Knox State Farm office and Eric to anyone looking for a knowledgeable and reliable insurance agent! The team truly goes above and beyond to meet your needs!"
We responded:
"Thank you for the kind words, Gabriela. We are so happy our team was able to assist you. Thank you for choosing our agency."
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Ryan Greene

February 24, 2025

5  out of  5
rating by Ryan Greene
"Marlyn Guevara did a great job explaining everything to us and making it an easy transition from our old insurance carrier"
We responded:
"Thank you for the kind words, Ryan. We are glad our team was able to assist you. Thank you for choosing our agency."
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Jennifer Alvarado

February 20, 2025

5  out of  5
rating by Jennifer Alvarado
"I am very happy with their services especially with Kevin he has been calling me for a year to give me quotes and updates about the insurance that it has went down and definitely they have went down with State Farm because i just move from Allstate to them and i know i made a really good decision."
We responded:
"Thank you for the kind words, Jennifer. We are happy our team was able to provide you with such exceptional service. Thank you for choosing our agency."
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Claudia Gonzalez

February 20, 2025

5  out of  5
rating by Claudia Gonzalez
"Me encanta stacy, es súper atenta, siempre está al tanto de los mejores precios la recomiendo es un 10 de 10"
We responded:
"Thank you for the kind words, Claudia. We are glad our team was able to assist you. Thank you for choosing our agency."