State Farm® Insurance Agent Joy Knox

"Donnicia was very helpful and professional. I had a great experience with her!"

"Very courteous and professional."

"I had a Great experience With Donnicia !!!"

"Joy Knox and the team has always handled any need I have in the most timely manner, responding immediately. I have never had any issues regarding claims or updating vehicle information. They reach out to me if there are any discounts available for my car and home insurance. I highly recommend!!!!"

"Marlyn at Joy Knox- State Farm is wonderful. She is very attentive and worked hard to give us the best coverage and a great rate for our home and auto insurance."

"I had an excellent experience working with Marlyn at Joy Knox State Farm! She helped me with both my auto and home insurance policies, and her customer service was outstanding from start to finish. Marlyn was not only fast and efficient but also took the time to clearly explain my options, making sure I understood everything along the way. Her professionalism and friendly attitude made the whole process smooth and stress-free. I truly appreciate her support and would highly recommend her to anyone looking for knowledgeable and caring insurance assistance."

"A Top-Tier Team with Heart I’ve been with State Farm since I first purchased my home (20 years), and Joy Knox has always been the one I could count on. While I did switch providers for a few years due to rate increases, I came back to Joy because nothing compares to the service and personal touch she and her team provide. Joy’s warm, down-to-earth energy and welcoming personality always make me feel more like family than just a policyholder. She truly cares. Tammy and Ruth are just as incredible—every time I call, I receive attentive, professional, and top-tier service. It’s rare to find a team that makes insurance feel this personal and stress-free. I’m so grateful for the kindness, consistency, and peace of mind they give. Highly recommend! —Shandrika S. May"

"Thank you Stacy for taking care of my insurance needs. Joy Knox office has always been very helpful and super friendly. Thanks for looking out for me all these years."

"State Farm has been great! Their staff is friendly, professional, and always ready to help. They explained my coverage clearly and made the whole process easy. I feel confident knowing I’m protected and supported by a team that truly cares. Highly recommend!"

"Excellent service!"

"I was using allstate for a couple of years. My plan went from $180 to $279 for 2 cars for liability. Donnicia reached out from statefarm and matched the liability coverage and gave me more than HALF off of $279 which I was paying for at Allstate. And she actually gave me MORE coverage. I’m so glad she reached out because that is extra money wasted! She delivered top notch customer service. Super sweet and on time! Donnicia was the best!"

"I had an amazing experience at Joy Knox State Farm. Marlyn is incredible, amazing, incredibly professional, and friendly. I recommend this place to those who are looking for a good insurance and a family oriented agent. I Would give a 10 star, but there’s none. Thank you Marlyn !!"

"Marlyn was GREAT! Explained everything on my auto insurance to me and all the benefits also! Great with communication and very kind! I recommend Joy Knox State Farm Agency to anyone in the market looking for insurance and unsure on how it all works! Went very smooth and will always recommend!"

"Had an easy experience with Donnicia. She helped me get exactly what I was looking for and provided a fair rate. Great communicator and friendly. Very quick turnaround on asks. Highly recommend!"

"Donnicia has been wonderful in helping me out with everything along the way, I'd certainly recommend going with these guys for all your insurance needs!"

"OMG Kahla, is truly the reason why I am still with State Farm. Every time I have an interaction with her about a claim, issue or payment, she always puts my mind at ease by the end of the call. Her customer service is truly impeccable. And she is definitely a representative that knows what she is doing. That’s my girl!! Thank you Kahla & State farm"

"Stacy was incredibly helpful and explained everything clearly. I was looking for the best quotes, and this was by far the best I’ve ever been offered. I’m extremely happy with the experience. She was also very kind and held a great conversation throughout."

"I got an auto insurance quote from Joy Knox State Farm and I was genuinely impressed with both the pricing and the customer service. Marlyn was knowledgeable, patient, and took the time to answer all of my questions clearly. Not only did they offer me a rate that beat what I was previously paying, but the entire process was smooth and stress-free. Highly recommend for anyone looking to save on auto insurance without sacrificing quality of service!"

"I had a fantastic experience working with Stacy on finding the right insurance quote. She was incredibly knowledgeable, patient, and made the entire process smooth and stress-free."

"I had a great experience with Marlyn at Joy Knox, made the insurance process so easy. She was knowledgeable, patient, and really took the time to find the best option for me. I felt completely taken care of and would definitely recommend her to anyone needing insurance help. Grateful"

"I had a wonderful experience with both Joy Knox and Marlyn, they were very helpful and patient with all my questions and concerns. I would definitely recommend them and State Farm."

"I was very pleased with the service I was provided by Donnicia. She was very easy to speak to and was especially courteous but also informative and patient with me. She answered all my questions and also suggested additional options for me. She's a great asset to your company and I look forward to our future business. Thanks 😊 God Bless 🙏🏾"

"Marlyn at Joy Knox State Farm, was extremely helpful and knowledgeable. She made sure I got the coverages that fit my needs! She’s awesome, highly recommend going to her for all your insurance needs."

"I wish I could give Donnicia more stars. She was patient, kind, persistent, and transparent through the entire process. I’m very busy but she worked with my schedule. She emails, called, scheduled times we could discuss the policy and all of the available options including benefits I didn’t know State Farm offered. Incredible agent and I am a stickler when it come to grading the individuals in this industry. I’d recommend her to anyone!"

"Tienen muy buen servicio en español especialmente Stacy me contesta todas mis preguntas"