Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Luis Aguilar

Luis Aguilar

March 14, 2025

5  out of  5
rating by Luis Aguilar
"I needed insurance added to a vehicle late Friday afternoon and Ruth (from Joy Knox) came through. I’ve always been super pleased with the service I get from the agency, either from Eric who I normally work with or Ruth who answered my late text and got me sorted. Thank you!"
We responded:
"Thank you for the kind words, Luis. We are so glad our team as able to provide such exceptional service. Thank you for choosing our agency."
Profile photo of Eddie Guerra

Eddie Guerra

March 14, 2025

5  out of  5
rating by Eddie Guerra
"A great experience working with Eric Martinez at Joy Knox State Farm! Pleasant conversation from the beginning, great follow up, then we closed the deal! I truly believe that they will take care of me and my family with all our insurance needs!"
We responded:
"Thank you for the kind words, Eddie. We are so glad our team was able to assist you. Thank you for choosing our agency."
Profile photo of Carlos P.

Carlos P.

March 14, 2025

5  out of  5
rating by Carlos P.
"Great customer service, the agent Stacy and staff helped me with questions and providing me with details/informstion for my Auto Insurance!!!!"
We responded:
"Thank you for the kind words, Carlos. We are so glad our team was able to answer all of your questions. Thank you for choosing our agency."
Profile photo of Cody Schiamara

Cody Schiamara

March 13, 2025

5  out of  5
rating by Cody Schiamara
"Top notch customer service! Ruth has always been fantastic to deal with."
We responded:
"Thank you for the kind words, Cody. We are so glad our team was able to assist you. Thank you for choosing our agency."
Profile photo of Melvin Ruiz

Melvin Ruiz

March 13, 2025

5  out of  5
rating by Melvin Ruiz
"Marlyn is an outstanding professional at Joy Knox State Farm Agency! She is dedicated, friendly, and always goes the extra mile to help customers find the best insurance options. Her expertise and personal approach make working with her a great experience. If you’re looking for someone who truly cares about her clients, Marlyn is the one to trust!"
We responded:
"Thank you for the kind words, Melvin. We are so happy our team was able to assist you. Thank you for choosing our agency."
Profile photo of jonathan ramirez

jonathan ramirez

March 12, 2025

5  out of  5
rating by jonathan ramirez
"Marlyn is fantastic at Joy Knox State Farm Agency! She’s knowledgeable, friendly, and truly cares about helping customers. Highly recommend working with her! I wish there was more stars to give her, but unfortunately, there’s only five"
We responded:
"Thank you for the kind words, Jonathan. We are happy our team was able to answer all of your questions. Thank you for choosing our agency."
Profile photo of Anna Swierczewski

Anna Swierczewski

March 7, 2025

5  out of  5
rating by Anna Swierczewski
"Joy Knox State Farm has been nothing short of amazing for my boyfriend & I. Stacy Alvarez is our lovely agent who we got connected with roughly 6 months ago. Her ability to increase our coverage while maintaining a low cost was incredible for our auto and renters insurance. Furthermore, I was recently in a small car accident, and Stacy has been incredibly kind, assisting me in the claims process & checking-in to ensure I was healthy & safe. This awesome team is genuine, and helpful. They stop at nothing to provide top-notch customer service! Would recommend Stacy & Joy Knox State Farm to anyone!"
We responded:
"Thank you for the kind words, Anna. We are so happy our team was able to assist you with all of your insurance needs. Thank you for choosing our agency."
Profile photo of Gabriela Stefani

Gabriela Stefani

February 25, 2025

5  out of  5
rating by Gabriela Stefani
"I had the pleasure of working with Eric for my insurance needs and questions. As a former State Farm client, I decided to give it another chance after a resident event hosted at my building. From the beginning, Eric was attentive, professional, and thorough in explaining all of my options. He took the time to understand my specific situation and helped me choose the best coverage to fit my needs. Communication was clear and prompt, and I felt confident that I received the best advice. I highly recommend Joy Knox State Farm office and Eric to anyone looking for a knowledgeable and reliable insurance agent! The team truly goes above and beyond to meet your needs!"
We responded:
"Thank you for the kind words, Gabriela. We are so happy our team was able to assist you. Thank you for choosing our agency."
Profile photo of Ryan Greene

Ryan Greene

February 24, 2025

5  out of  5
rating by Ryan Greene
"Marlyn Guevara did a great job explaining everything to us and making it an easy transition from our old insurance carrier"
We responded:
"Thank you for the kind words, Ryan. We are glad our team was able to assist you. Thank you for choosing our agency."
Profile photo of Jennifer Alvarado

Jennifer Alvarado

February 20, 2025

5  out of  5
rating by Jennifer Alvarado
"I am very happy with their services especially with Kevin he has been calling me for a year to give me quotes and updates about the insurance that it has went down and definitely they have went down with State Farm because i just move from Allstate to them and i know i made a really good decision."
We responded:
"Thank you for the kind words, Jennifer. We are happy our team was able to provide you with such exceptional service. Thank you for choosing our agency."
Profile photo of Claudia Gonzalez

Claudia Gonzalez

February 20, 2025

5  out of  5
rating by Claudia Gonzalez
"Me encanta stacy, es súper atenta, siempre está al tanto de los mejores precios la recomiendo es un 10 de 10"
We responded:
"Thank you for the kind words, Claudia. We are glad our team was able to assist you. Thank you for choosing our agency."
Profile photo of Julio Guevara

Julio Guevara

February 17, 2025

5  out of  5
rating by Julio Guevara
"Marlyn is a key part of the team at Joy Knox State Farm Agency! She is knowledgeable, hardworking, and always puts customers first. Her ability to build strong relationships and find the right coverage for each client makes her stand out. She truly cares about helping people and ensuring they have the best experience possible. Highly recommend working with her!"
We responded:
"Thank you for the kind words, Julio. We are proud of our team members for being able to provide such outstanding service. Thank you for choosing our agency."
Profile photo of Mohammad Hamadneh

Mohammad Hamadneh

February 17, 2025

5  out of  5
rating by Mohammad Hamadneh
"Marlyn is an incredible asset to Joy Knox State Farm Agency! She goes above and beyond to provide excellent service, helping customers find the best coverage for their needs. Her dedication, professionalism, and ability to connect with people truly set her apart. She takes pride in making sure every client feels informed and supported. Anyone would be lucky to work with her!"
We responded:
"Thank you for the kind words, Mohammad. We are glad our team was able to assist you, and thank you for choosing our agency."
Profile photo of Nyja Kennedy

Nyja Kennedy

February 16, 2025

5  out of  5
rating by Nyja Kennedy
"I had a fantastic experience with Ruth while setting up renters insurance for my first apartment. She made the entire process smooth and stress-free. Everything was handled efficiently, and I felt confident knowing my apartment was properly covered. I highly recommend Ruth to anyone looking for reliable and hassle-free renters insurance!"
We responded:
"Thank you for the kind words, Nyja. We are proud our team as able to assist you in such an excellent manner. Thank you for choosing our agency."
Profile photo of Ronnie A

Ronnie A

February 14, 2025

5  out of  5
rating by Ronnie A
"We are delighted with an excellent service of Eric Martinez. He’s so accommodating, explaining to us in details & giving us the best rate. I would definitely recommend State Farm Insurance."
We responded:
"Thank you for the kind words, Ronnie. We are glad our team as able to assist you in such an accommodating manner. Thank you for choosing our agency."
Profile photo of Malik Ahmad

Malik Ahmad

February 13, 2025

5  out of  5
rating by Malik Ahmad
"Joy Knox and her co-workers were very awesome in helping me with insurance thank you very much"
We responded:
"We're thrilled to hear that Joy Knox and the team were able to help you with your insurance needs. It’s always our pleasure to provide awesome service! Thank you! "
Profile photo of Rene Reynolds

Rene Reynolds

February 13, 2025

5  out of  5
rating by Rene Reynolds
"I've been with Joy 24 years now and I tell anyone who listens she is wonderful! If she could be my one and only agent I would be elated. (Unfortunately, she doesn't cover all states.) Her office staff is amazing, just like her. Ruth Noska couldn't be any more on top of her game! She keeps me informed, monitors my accounts and even checks in on me personally! This office is THE BEST!!!"
We responded:
"Thank you for the kind words, Rene. We are very happy to have served you for the last 24 years. Thank you for choosing our agency!"
Profile photo of Chris Ighalo

Chris Ighalo

February 13, 2025

5  out of  5
rating by Chris Ighalo
"Eric did a fantastic job explaining the coverages to me and my wife and in the end he was able to save me money. I highly recommend bringing your business to Eric and the Joy Knox State Farm"
We responded:
"Thank you for the kind words, Chris, and we are happy our team was able to assist you. Thank you for choosing our agency."
Profile photo of Chrisleigh Paige

Chrisleigh Paige

February 12, 2025

1  out of  5
rating by Chrisleigh Paige
"We have been trying to get an appointment with Elijah to look at my moms roof since 1/27. He has not answered a single call from me or called me back. I’ve called the SF office and they can’t even get in touch with him. These were finally able to get an appointment 2/12, but he canceled due to weather. Instead of rescheduling the next day or even the day after when it’s not raining (according to weather reports) he has rescheduled it for Saturday when it’s suppose to rain again. It’s clear he has no intention of coming out to evaluate my moms roof when she has paid her premiums and been a loyal customer for over 15 years. Shame on State Farm and shame on Elijah for treating us so badly. I’ve heard that SF was terrible to deal with but didn’t think they would lie and cheat us this way."
We responded:
"Thank you for sharing your concerns. We understand how important it is to have timely assistance, especially when it comes to home repairs. While we appreciate your advocacy for your mother, we want to clarify that we have been in direct communication with her regarding this matter, and she has been understanding of the scheduling challenges due to weather conditions. Our goal is always to provide the best service possible while ensuring safety and accuracy in our evaluations. Unfortunately, weather-related delays are sometimes unavoidable, but we are committed to completing the inspection as soon as conditions allow. If your mother has any additional concerns, we encourage her to reach out to our office directly so we can address them promptly. We truly value our customers and appreciate the opportunity to serve your family."
Profile photo of Gloria Abarca

Gloria Abarca

February 7, 2025

5  out of  5
rating by Gloria Abarca
"Eric provided quick expectational service after having a hard time finding a great price for my sport vehicle! Quick and smooth process."
We responded:
"Thanks for your review! We're glad our team was able to make the process quick and easy for you. We appreciate you choosing our agency."
Profile photo of Rick Vento

Rick Vento

January 27, 2025

5  out of  5
rating by Rick Vento
"Outstanding customer service"
We responded:
"Thank you so much for your kind words, Rick! Providing outstanding service is what we strive for every day. We're here for you anytime you need assistance!"
Profile photo of Alejandro Arriaga

Alejandro Arriaga

January 27, 2025

5  out of  5
rating by Alejandro Arriaga
"I recently used Joy Know- State Farm Insurance and was thoroughly impressed with her professinalism and attention to detail. Thank you Khala!"
We responded:
"Thank you for sharing your experience! We're thrilled to hear that Khala’s professionalism and attention to detail made such a positive impression. Your feedback means so much to us, and we’re always here to provide exceptional service whenever you need it!"
Profile photo of Ignacio Castelan

Ignacio Castelan

January 27, 2025

5  out of  5
rating by Ignacio Castelan
"Kahla was great to work with, she helped me navigate the transition from GEICO to State Farm. She was great to work with and efficient."
We responded:
"Thank you for your wonderful feedback! We're so glad Kahla was able to make your transition from GEICO to State Farm smooth and efficient. It's great to hear she provided such a positive experience. We're here to assist you anytime you need!"
Profile photo of James Ivanov

James Ivanov

January 27, 2025

5  out of  5
rating by James Ivanov
"Kayla was an outstanding representative. She addressed all my questions and concerns with great care and ensured everything was taken care of. I truly appreciate everything she did!"
We responded:
"We're thrilled to hear Kayla provided such outstanding service and addressed all your questions with care. Your appreciation means so much, and we're always here to help with anything you need in the future!"
Profile photo of Emil Galvez

Emil Galvez

January 27, 2025

5  out of  5
rating by Emil Galvez
"I worked with a young lady named Kayla and she gave me amazing customer service, she treated me as if I was a part of her family. I highly recommend her if you’re needing anything at all she’s the gal!"
We responded:
"Thank you for such a heartfelt review! We're so glad Kayla provided amazing service and made you feel like family. That’s exactly the experience we aim to deliver! Your recommendation means a lot, and we’ll be here whenever you need us. Kayla truly is a gem!"