
State Farm® Insurance Agent Joy Knox
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Malik Ahmad
February 13, 2025
"Joy Knox and her co-workers were very awesome in helping me with insurance thank you very much"
"We're thrilled to hear that Joy Knox and the team were able to help you with your insurance needs. It’s always our pleasure to provide awesome service! Thank you! "
Rene Reynolds
February 13, 2025
"I've been with Joy 24 years now and I tell anyone who listens she is wonderful! If she could be my one and only agent I would be elated. (Unfortunately, she doesn't cover all states.) Her office staff is amazing, just like her. Ruth Noska couldn't be any more on top of her game! She keeps me informed, monitors my accounts and even checks in on me personally! This office is THE BEST!!!"
"Thank you for the kind words, Rene. We are very happy to have served you for the last 24 years. Thank you for choosing our agency!"
Chris Ighalo
February 13, 2025
"Eric did a fantastic job explaining the coverages to me and my wife and in the end he was able to save me money. I highly recommend bringing your business to Eric and the Joy Knox State Farm"
"Thank you for the kind words, Chris, and we are happy our team was able to assist you. Thank you for choosing our agency."
Chrisleigh Paige
February 12, 2025
"We have been trying to get an appointment with Elijah to look at my moms roof since 1/27. He has not answered a single call from me or called me back. I’ve called the SF office and they can’t even get in touch with him. These were finally able to get an appointment 2/12, but he canceled due to weather. Instead of rescheduling the next day or even the day after when it’s not raining (according to weather reports) he has rescheduled it for Saturday when it’s suppose to rain again. It’s clear he has no intention of coming out to evaluate my moms roof when she has paid her premiums and been a loyal customer for over 15 years. Shame on State Farm and shame on Elijah for treating us so badly. I’ve heard that SF was terrible to deal with but didn’t think they would lie and cheat us this way."
"Thank you for sharing your concerns. We understand how important it is to have timely assistance, especially when it comes to home repairs. While we appreciate your advocacy for your mother, we want to clarify that we have been in direct communication with her regarding this matter, and she has been understanding of the scheduling challenges due to weather conditions. Our goal is always to provide the best service possible while ensuring safety and accuracy in our evaluations. Unfortunately, weather-related delays are sometimes unavoidable, but we are committed to completing the inspection as soon as conditions allow. If your mother has any additional concerns, we encourage her to reach out to our office directly so we can address them promptly. We truly value our customers and appreciate the opportunity to serve your family."
Gloria Abarca
February 7, 2025
"Eric provided quick expectational service after having a hard time finding a great price for my sport vehicle! Quick and smooth process."
"Thanks for your review! We're glad our team was able to make the process quick and easy for you. We appreciate you choosing our agency."
Rick Vento
January 27, 2025
"Outstanding customer service"
"Thank you so much for your kind words, Rick! Providing outstanding service is what we strive for every day. We're here for you anytime you need assistance!"
Alejandro Arriaga
January 27, 2025
"I recently used Joy Know- State Farm Insurance and was thoroughly impressed with her professinalism and attention to detail. Thank you Khala!"
"Thank you for sharing your experience! We're thrilled to hear that Khala’s professionalism and attention to detail made such a positive impression. Your feedback means so much to us, and we’re always here to provide exceptional service whenever you need it!"
Ignacio Castelan
January 27, 2025
"Kahla was great to work with, she helped me navigate the transition from GEICO to State Farm. She was great to work with and efficient."
"Thank you for your wonderful feedback! We're so glad Kahla was able to make your transition from GEICO to State Farm smooth and efficient. It's great to hear she provided such a positive experience. We're here to assist you anytime you need!"
James Ivanov
January 27, 2025
"Kayla was an outstanding representative. She addressed all my questions and concerns with great care and ensured everything was taken care of. I truly appreciate everything she did!"
"We're thrilled to hear Kayla provided such outstanding service and addressed all your questions with care. Your appreciation means so much, and we're always here to help with anything you need in the future!"
Emil Galvez
January 27, 2025
"I worked with a young lady named Kayla and she gave me amazing customer service, she treated me as if I was a part of her family. I highly recommend her if you’re needing anything at all she’s the gal!"
"Thank you for such a heartfelt review! We're so glad Kayla provided amazing service and made you feel like family. That’s exactly the experience we aim to deliver! Your recommendation means a lot, and we’ll be here whenever you need us. Kayla truly is a gem!"
javier zapata
January 27, 2025
"Kahla KOPECK!!!!! FANTASTIC Life insurance policy very knowledgeable showed be the needs and benefits. Did a great job."
"Thank you for your enthusiastic feedback! We're thrilled to hear Kahla provided such a fantastic experience and helped you understand the benefits of your life insurance policy. Her knowledge and dedication truly shine! If you need anything else, don't hesitate to reach out."
Gilberto Banda
January 27, 2025
"Kahla was great and very easy to work, Thanks again Kahla."
"Thank you for your kind words! We're so glad to hear that Kahla made the process easy for you. We truly appreciate your feedback, and Kahla will be thrilled to hear it. If you need anything else, we’re here to help!"
Eliud Lopez Jr
January 27, 2025
"Great customer service!!! Kayla was very helpful and knowledgeable!!!"
"Thank you so much! We're excited to hear that Kayla provided helpful and knowledgeable service. We’re always here to assist you with anything you need, and we appreciate you taking the time to share your experience!"
Christian Kopeck
January 27, 2025
"Called in and spoke with Kahla, and i must say the professionalism is unmatched. She answered all of my questions and made sure my policy fits my needs."
"Thank you for sharing your experience! We’re so glad to hear that Kayla was able to provide top-notch professionalism and ensure your policy meets your needs. She truly goes the extra mile for every person she works with. If you need anything else, we're here to help!"
Robin Gray
January 23, 2025
"Eric was extremely helpful and explained auto and homeowners policies. He took time to answer my questions and made the entire process very easy. Thanks Eric!"
"Robin, Thank you for sharing your experience! We're so glad to hear that Eric was helpful, thorough, and made the process of understanding your auto and homeowners policies easy. Your satisfaction is our priority, and we’re here whenever you need us. Thanks for choosing us!"
Aisha Delaney
January 22, 2025
"It has been such a wonderful experience with the Joy Knox State Farm team. Ruth has been as caring as a second mother with my auto and home insurance but even going beyond that to given advice on becoming a homeowner and ensuring that I have asked every possible question. There are no words to describe my gratitude!! Every discount available she was able to secure for me. If you are looking for an insurance company, it does not get any better than Joy Knox and her team!!"
"Thank you so much for your heartfelt review Aisha! We’re overjoyed to hear about your wonderful experience with the Joy Knox State Farm team. Ruth truly goes above and beyond for our customers, and it’s incredible to know she’s provided you with such caring and thorough support—not just with your insurance, but with your journey toward homeownership as well. Securing every discount and ensuring you’re well-informed is what we strive for! We’re honored to have earned your trust and gratitude. If you ever need anything, we’re always here for you!"
Erica Wilson
January 22, 2025
"I have just had the absolutely best experience with Mrs. Ruth at Joy Knox office. Mrs. Ruth really takes her time explains everything and really treats you like a person not just another customer. She keeps her word with follow up calls and she always makes herself available!!!! Hands down in today times the best customer service I have had in a long time you."
"Erica, Thank you for sharing your amazing experience with Mrs. Ruth at Joy Knox State Farm! We're thrilled to hear how much you appreciated her personalized approach, clear communication, and dedication to keeping her word. Providing exceptional customer service is what we strive for, and it’s wonderful to know Ruth made such a positive impact. We’re so grateful to have you as part of our Joy Knox - State Farm family!"
Kevin Kunz
January 19, 2025
"We have been with Joy Knox State Farm over 20 years and trust them with Home, Auto, Flood and Umbrella because we know they are the best. Ruth always explains our options, makes sure we have the most coverage so we don't have any surprises. They are very transparent and look for discounts for us."
"Thank you so much for your loyalty and kind words about our team! It’s been a pleasure working with you over the years. Ruth takes pride in making sure everything is clear and that you’re well-covered without any surprises. We’re so glad to hear you feel confident with your coverage and appreciate the trust you’ve placed in us. It’s always our goal to go the extra mile for you. Thank you for letting us be part of your journey!"
Carla Rodriguez
January 16, 2025
"Thank you Joy and Stacy for your amazing service. They found a really good price for my insurance, Stacy was helpful and she made everything easy for me. I’ll recommend them to all my friends and family, and they also speak Spanish🙂↕️ ❤️ Thank you!"
"Thank you so much for your kind words and recommendation! We’re thrilled to hear that Joy and Stacy made the process easy and found a great price for your insurance. It’s wonderful that you felt supported and comfortable, and we’re especially happy that our bilingual service was helpful for you. 😊❤️ We truly appreciate you trusting us and look forward to helping your friends and family as well!"
Rob Gladstone
January 10, 2025
"Great, transparent service that saved us $250 a month."
"Rob, We're thrilled to hear that we were able to help save you money while providing transparent service. If you ever need anything else, we're here to help!"
Kyle Williams
January 9, 2025
"Thank you Stacy, she went above and beyond got the best rates for me explaining everything on my auto and renters bundle if you need any coverage Ms joy and her team is the best to do it"
"Kyle, Thank you so much for the kind words! We’re thrilled to hear that Stacy went above and beyond to get you great rates and explained everything clearly. We truly appreciate your trust in Joy and her team, and we're always here to help if you need anything else!"
Soukaina Benchaoui
January 6, 2025
"Good customer service … Thank you Eric"
"Thank you for your feedback! We’re so glad to hear that you had a great experience with Eric. Providing excellent customer service is always our top priority, and we appreciate you taking the time to share your kind words!"
Dayan Hp
December 20, 2024
"Excelente el servicio que brinda esta agencia. Muchas gracias a Massiel que tan amablemente me ayudó ."
"¡Muchas gracias por compartir su experiencia! Nos alegra saber que recibió un excelente servicio y que Massiel pudo ayudarle con tanta amabilidad. Su satisfacción es nuestra prioridad, y estamos aquí para lo que necesite. ¡Gracias por elegirnos! 😊"
Jonathan Boring
December 20, 2024
"Friendly people, found a great bundle for us. Had a hard time finding insurance for a Kei Japan vehicle, Geico was a ridiculous price, others said no. State Farm said yes, and they were right there with us every step. Thanks Stacy!"
"Thank you so much for sharing your experience! We're so glad we could help you find the right coverage for your Kei Japan vehicle and great coverage to go with it. Stacy and the team truly appreciate your kind words—it was our pleasure to be there for you every step of the way. If you need anything else, don't hesitate to reach out! 🚗😊"
Juan Carlos Balza Hernandez
December 13, 2024
"Muy contento con el servicio de Stacy. Muy profesional y siempre atenta de todos los detalles de nuestras pólizas de seguro. Acabo de comprar un inmueble y Stacy estuvo acompañándome durante todo el proceso hasta tener la propiedad 100% asegurada. La agencia Joy Knox en general 100% recomendada!"
"¡Muchas gracias por su reseña tan positiva! Nos alegra mucho saber que Stacy pudo brindarle un servicio profesional y atento, acompañándole en cada paso para asegurar su nueva propiedad. En la agencia Joy Knox, nos enorgullece hacer que todo sea más fácil y seguro para usted. ¡Gracias por recomendarnos al 100%! Estamos aquí para lo que necesite. 😊🏠"